Like many of you, I shelled out £50 to buy my seat at the end of the season. The price included delivery. Or so I thought.
This evening I got an email from the ticket office to say that, well, actually, they’re terribly sorry but it doesn’t now include delivery and would I like to make “one final pilgramage” to the Boleyn Ground to collect it. No I bloody wouldn’t.
They then give a link to click through to to have it delivered, at an extra cost of… wait for it… £12.99! A nice little profit there.
The fact that the bloody seat is made of plastic and is actually worth 25p doesn’t seem to have occurred to them.
I expect my seat to be delivered for the price I originally paid. That was the contract I made with West Ham United. If they don’t wish to fulfil their part of the bargain they can refund the money and keep the seat.
I’m f****** furious.